The Role of a Mortgage Broker in Quebec: What They Do and What It Costs
A mortgage broker compares offers from several lenders for you, negotiates the terms and guides you through to signing at the notary. For a mortgage with a traditional lender, the service is free: the lender pays the broker. In Quebec, brokers must hold a licence from the Autorité des marchés financiers (AMF) and act in your best interest.
What does a broker actually do?
- Reviews your situation: income, debts, credit, down payment, plans.
- Calculates your borrowing capacity using the ratios lenders use.
- Compares offers from several lenders: banks, specialized lenders, alternative lenders.
- Submits your file to the best-suited lender, highlighting your strengths.
- Negotiates the rate, and also the terms: penalties, prepayment privileges, portability.
- Follows the file through final approval and signing at the notary.
- Contacts you at renewal to make sure you’re still getting the best offer.
Broker vs. bank: what’s the difference?
| Mortgage broker | Your bank’s advisor | |
|---|---|---|
| Choice of lenders | Several lenders (over 30 in our case) | One institution |
| Who do they work for? | You, with a duty to act in your interest | Their bank |
| Cost to you | Free with a traditional lender | Free |
| Special situations | Access to lenders for self-employed, weaker credit, investors | Limited to the bank’s products |
| Credit checks | One to compare several offers | One per bank you visit |
| Renewal follow-up | Compares the market again | Renewal offer from the same bank |
How is a broker paid?
With a traditional lender, the broker receives a commission from the lender once the mortgage is signed. You pay nothing, and the rate isn’t higher because of it: lenders often offer brokers competitive rates to win their business.
With an alternative or private lender, for files that don’t fit a bank, brokerage fees may apply. Your broker must disclose them clearly and in writing before going further.
A broker’s obligations in Quebec
Since 2020, mortgage brokerage has been regulated by the AMF. Brokers must, among other things:
- hold a valid licence, which you can check in the AMF register;
- act in your interest and advise you based on your situation;
- disclose their compensation and any conflict of interest;
- protect your personal information.
Before working with a broker, always check their licence number.
When does a broker make the biggest difference?
- First purchase: they explain each step and the help available (HBP, FHSA, welcome tax refund).
- Self-employed: they know the lenders that accept business income.
- Weak or new credit: they know which lenders will accept your file.
- Renewal: many homeowners sign their bank’s offer without comparing; a broker can often do better.
- Refinancing or debt consolidation: they compare the total cost, penalty included.
- Real estate investing: they structure financing across several properties.
Frequently asked questions
Is a broker’s rate higher than my bank’s?
No. Brokers often have access to rates equal to or better than branch posted rates, since lenders compete for their files.
Can I use a broker if I’m already a bank customer?
Yes. You keep your accounts where they are; only the mortgage moves if you find a better deal elsewhere.
Do I need to meet the broker in person?
Not necessarily. At JJhypothèque, everything is done online, by phone or on Zoom, anywhere in Quebec.
Can a broker help if my bank turned me down?
Often yes: a refusal from one bank doesn’t mean a refusal from every lender.
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